Challenges facing mortgage servicers and technology solutions

Mortgage servicers face a myriad of challenges. Consumers demand a digital experience where they receive quick and accurate answers to complex questions, regulatory compliance rules continue to roll out at a rapid pace, cybersecurity is a growing threat, and the cost to service continues to rise.

Mortgage servicers are expected to address these challenges using tools built in the last century. Join our panel of mortgage experts as they discuss challenges related to customer retention and regulatory compliance while delving into how new technology is changing the landscape and delivering much needed support to mortgage servicers.

• Customer retention: Discover how retaining more customers can increase the MSR value of servicers’ portfolios.
• Regulatory compliance: Learn how being able to quickly adapt to regulatory changes and hosting all the data in a common system can help avoid costly mistakes and fines.
• The future of mortgage servicing: Gain insights from our panel into how new, modern technology can reshape the industry and address the current challenges.