See more about the Banking platform
Digital Banking Suite
Compose smooth experiences
for all your customers
Customers today – both retail and commercial – require a seamless, simple and intuitive experience from their banks across all online, mobile and offline channels. They want to access the right products for them, at all times, on all channels and accomplish what they need, fast.
The Digital Banking Suite answers these needs by providing a central engagement platform to orchestrate frictionless experiences across the entire customer lifecycle – be it for retail, SME or corporate customers. It provides pre-configured processes to spring up new ideas, fast, and out-of-the-box APIs for third-party integrations to further drive retention and growth.
Key capabilities
- Retail, SME and Corporate banking
- Seamless omnichannel journeys
- Comprehensive service optimization
- Rich out-of-the-box functionalities
- Pre-integrated third-party services
Proven results from hundreds of financial institutions worldwide
<5
weeks to onboard customers
and originate products
85%
STP for servicing
and origination flows
+850
APIs for plug and play with
third party services and data
Build omnichannel experiences with ease
Streamline your customer journey with our intuitive, customizable HTML5-based UX for desktop, mobile and tablet. Leverage pre-configured templates for retail, SME, and commercial customer workflows.
Plan, build and execute faster
Our software adapts to your vision. Plug and play standard modules or combine different elements flexibly to meet your particular needs. Our vast library of templates mean faster time to market, reduced development costs, and lower total cost of ownership for you.
Scale and expand flexibly
Deploy as you need: choose on-premise deployment or MS Azure, SAP BTP, other hyperscalers or hybrid models. Expand your products and services by easily integrating with third-party data and services through our open core architecture, with hundreds of readily available APIs.
We’re able to offer our services that operate more quickly, at a lower price point, innovate and bring new features into the market. I think the overall outcome really is about making the economy more efficient.
Tam Holmes, Co-President, Chief Product Officer
Features
Low code – no code platform
Create and manage customer journeys and workflows including mandates and entitlements management with minimal development required.
Customer-focused interfaces
Create seamless, consistent user journeys for customers and employees with our simple UI and modern UX.
End-to-end automation
Eliminate manual processes and improve processing quality with pre-integrated AI technology.
Self-service for any channel
Empower customers to manage their own needs with self-service processes for retail, SME and corporate operations.
Enterprise-grade security
Enhance compliance and user security with a robust authentication and security framework, including third-party SSO.
Digital relationship management
Offer a branch-like experience with our set of communications tools, such as chat, co-browsing, and virtual branch features.
Ready-to-use mobile app templates
Leverage out-of-the-box mobile source code to create retail and business mobile apps for both Apple and Android app stores.
We enable banks to create seamless, optimized and smooth experiences that increase customer satisfaction and loyalty for their retail, SME and corporate customers.
Christoph Rösch, Managing Director – Banking, SAP Fioneer
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Orchestrate the future of banking experiences
Talk to our experts about our Digital Banking Suite.