Turning AI into a usable, scalable advantage for financial institutions

The Fioneer AI Agent integrates domain knowledge with finance-grade intelligence to bring AI directly into the core of financial services operations. Designed for banking and insurance, it enables faster action, smarter automation, and tangible outcomes — all while fitting seamlessly into existing SAP Fioneer environments and broader AI strategies.

How it works

The Fioneer AI Agent connects to SAP Fioneer product, interpreting natural language prompts to trigger actions, surface insights, or automate tasks across banking and insurance processes. Trained on finance-grade logic and models, it delivers accurate, contextual results — with the flexibility to run on-premise or in the cloud, and to integrate with existing AI stacks or preferred LLMs.

Why Fioneer AI Agent

  • The Fioneer AI Agent comes loaded with pre-built prompts, templates, and use cases based on real FSI processes — from accounting to risk and compliance. Everything is designed to work out of the box with high accuracy and industry relevance. Customers can also develop their own use cases based on the available data, extending AI’s value beyond what is pre-built.

  • The AI Agent offers a single point of access for experts to interact with SAP data — no need to code, extract data, or build custom layers. Business users can create new use cases simply using natural language.

  • Embedded directly in SAP Fioneer applications, the Agent runs securely inside your existing system landscape. It inherits existing authorizations, requires no new infrastructure, and scales effortlessly across teams. No additional tooling, no ABAP required.

  • Whether deployed standalone on-prem or cloud, the AI Agent adapts to existing environments and supports bring-your-own-LLM or BTP. ​

  • Forget maintaining prompts, retraining models, or worrying about updates. SAP Fioneer handles continuous updates across LLMs, data models, and business content — so the Agent stays accurate, secure, and aligned with the latest industry changes.

“It’s exciting to see the AI Agent evolve from idea to product. From the very beginning, customer feedback was overwhelmingly positive. It’s built to help our FSI customers use AI to improve process efficiency — and this is just the start. We’re stepping into an agentic AI era in financial services, and the pace of innovation is only going to accelerate.”

Thomas Helling

Head of innovations, Finance at SAP Fioneer