Modern technology for public and private health insurers

Whether delivering universal healthcare or managing private coverage, SAP Fioneer’s core insurance platform empowers health insurers to operate more intelligently, adapt quickly, personalize care, and lead with trust in a fast-changing environment.

Insurance Workplace dashboard showing key metrics for approvals, case resolution, open cases, unclear diagnoses, unemployment status, and sick pay disbursement with assigned cases table and AI-driven insights.

Delivering health services across the globe

100%

automated processing of claims

> 70%

reduction in coordination time

> 40%

reduction in multi-party claim cycle time

10x

faster eligibility checks vs. legacy systems

Built for public and private health insurers

  • Ensure full traceability from enrollment to claims payment with built-in audit trails and secure data handling . Gain real-time visibility into operations to meet regulatory standards and demonstrate compliance that builds trust with regulators, patients, providers and ecosystem partners.

    Insurance Workplace dashboard with review approvals metric highlighted alongside other key metrics and assigned cases table.
  • Adapt quickly to new regulations, reimbursement models, and care delivery trends. Our modular platform supports rapid product configuration and innovation, empowering health insurers to lead through change with speed and confidence.

    Insurance Workplace case file screen showing upcoming appointments and tasks including consultations, surgery, and rehabilitation sessions with scheduled dates.
  • Connect securely with care providers, pharmacies, and public authorities through an open platform. Streamline data exchange to improve care quality, accelerate decision-making, and enhance collaboration across the health ecosystem.

    Insurance Workplace case overview showing diagnosis details, sick day information, and tasks including initial consultation, specialist search assistance, and income certificate request.
  • Support evolving healthcare needs with a flexible, high-performance platform that adapts to demographic shifts, new care models, and dynamic benefit structures. Deliver reliable, scalable services that prioritize outcomes, efficiency, and continuity.

    Insurance Workplace dashboard with AI Assistant insights panel showing alerts for sick pay risk, categorization change, and duration above reference value with links for review and renewal.
  • Insurance Workplace dashboard with review approvals metric highlighted alongside other key metrics and assigned cases table.
  • Insurance Workplace case file screen showing upcoming appointments and tasks including consultations, surgery, and rehabilitation sessions with scheduled dates.
  • Insurance Workplace case overview showing diagnosis details, sick day information, and tasks including initial consultation, specialist search assistance, and income certificate request.
  • Insurance Workplace dashboard with AI Assistant insights panel showing alerts for sick pay risk, categorization change, and duration above reference value with links for review and renewal.