User management
Manage user IDs for your company. Assign authorizations and specify customer or installation numbers for access.
Product support
Experiencing an issue with our products? Search the Support Knowledge Search or raise an incident ticket.
Software downloads
Find information about installations, upgrades, support packages, patches, databases, address directories and reference data.
Software and keys
Learn more on license keys, migration keys, developer and object keys, as well as your own namespaces to modify them.
Manage systems
Edit or delete systems, and manage remote connections allowing access to your systems to troubleshoot your issues.
SAP Fioneer support offerings at a glance
Not on SAP Fioneer contract?
Since Jan 1, 2022, SAP Fioneer is directly offering contracts. Direct SAP Fioneer customers are eligible to use the support offering as presented on this website. If your contract was not yet issued by SAP Fioneer, please go to the SAP Support Portal for support materials and product support.